The travel and tourism industry offers many exciting career opportunities to new college graduates. These opportunities are always evolving, and one of the major factors that has steered the development of the industry in recent years is the role of technology.
Read on to discover some of the exciting ways that technology has impacted the travel and tourism industry, and why it is important for up-and-coming tourism professionals to stay informed about these trends.
Embracing New Technologies Will Make Your Tourism Career Flexible and Sustainable
During your training, you will learn valuable information about the landscape of the tourism industry, and what you can do as a new professional to meet the expectations of potential employers. Following trends in technology is a great way for you to maintain this informed, adaptable perspective, as it will give you the tools you need to stay attuned to changes in the industry.
For instance, in the last ten to fifteen years, digitization and the internet has revolutionized the travel industry. Clients are able to access information about destinations, transportation, and accommodations more quickly and conveniently than ever before.
Tourism organizations that have embraced this technology – such as those who have increased their web presence and made convenient online booking platforms – have fared much better than those that have resisted change. Graduates of travel and tourism programs can show employers that they are committed to long-term growth by demonstrating an enthusiasm for tourism-related technology.
Tourism Training Can Help You Make the Most of Wearable Technology
Some of the applications of technology to the travel and tourism industry may not be what you would first expect, but demonstrate the major impact that new innovations are having on the sector. One of the more unique technological steps has been the use of wearable technology by different travel and tourism companies. For example, as of November 2017, Princess Cruise Lines will have a special “Ocean Medallion” passenger class, in which travelers will use a high-tech personalized medallion to track their location, access concierge service, enter their rooms, and connect with fellow passengers.
The Ocean Medallion is just one example of how wearable technology can bring an unprecedented level of convenience to the customer experience. Staying informed about technological developments like wearables is a great way to ensure that you continue to provide guests and clients with the best possible tourism experience throughout your career.
Using Technology in Your Career in Tourism Can Make Travel More Accessible
Finally, successfully leveraging technology during your career in tourism can help you provide a more efficient, cost-effective experience to your clients, making many travel options more appealing to younger demographics who may otherwise not have the chance to travel and explore the world.
For example, the popularity of Airbnb has made accommodations much cheaper for many travelers, making it possible to hop from one place to the next for less cost. As a tourism professional, keeping track of these changing trends can help you appeal more effectively to new target demographics. Delta, for instance, runs a successful rewards partnership program with Airbnb that has been beneficial to both companies.
By staying aware of the many ways that technology continues to impact the travel and tourism industry, you will be in an excellent position to help your employer or your own venture continue to succeed in the future.
Are you excited to bring technology and tourism together?
Contact us at the Canadian Tourism College to find out why our tourism training programs are among the most respected in the industry.