CTC instructor headshots

Meet our CTC Instructors: Jeff, Alwyn and Christiane

All of our CTC instructors share a passion for the travel and tourism industry and have extensive experience of their own in consultant, manager, sales and customer service positions. This passion and experience help to create a learning environment in which students feel inspired, confident in their skills and ready to take on a new career in tourism. The following interviews are with Jeff Thomson, Travel & Tourism instructor, Alwyn du Plessis, Hospitality instructor and Christiane Ah-Chuen, Travel & Tourism instructor. Read on to get to know them!

Jeff Thomson, Travel & Tourism Program


Photos of Jeff Thomson


Tell us a bit about your experience in the industry

I have eight years experience owning a restaurant, one year as an employment counselor for the industry, fourteen years at a tour guide with Collette, three years as the tour manager trainer for Collette and 1 Year developing marketing material for Collette.

What are the major topics covered within the program you teach?

We focus on developing knowledge and skills needed for success in the broad sector; accommodation, airline industry, tour development and guiding, marine and ground transportation and travel counselor.

What are some advantages of teaching courses online?

The motivated student has the opportunity to completely immerse themselves in many aspects of the modern travel industry. Online commerce, planning, meeting and research is the way of the future and this platform allows us to explore more fully that reality.

What is your outlook on the future of this industry after COVID-19?

I believe the industry is going to desperately need, in the very near future, qualified and trained people in order to meet the massive demand that will hit in a post COVID-19 world.

What are some career opportunities for students after graduation?

The most pressing and immediate need in the industry currently seems to be for drivers and operators of medium to large vehicles. Event planners and facilitators of tourist activities is still a strong need as venues figure out a post-pandemic model. There is a huge resurgence in the need for travel counselors and agents, particularly people with online skills.

Anything else you’d like to add?

I’m thrilled to be teaching. I have the knowledge and experience in the industry that has been my career. I have a passion to support and give back to the industry that has provided so much for me.


Alwyn du Plessis, Hospitality Program


Photos of Alwyn


Tell us a bit about your experience in the industry

I have 20 years experience in the international luxury hotel industry.

What are the major topics covered within the program you teach?

Hospitality Law, Housekeeping, Marketing, Front Office Operations, Conferences, Marketing, and Accounting.

What are some advantages of teaching courses online?

More one-on-one contact and communication.

What is your outlook on the future of this industry after COVID-19?

Very positive, it will be booming after all this is over!


Christiane Ah-Chuen, Travel & Tourism Program


Tell us a bit about your experience in the industry

I have spent over 25 years working in retail and wholesale travel, airline, train and hotel industries, working in sales, customer service, management, and recruitment and training roles.

What are the major topics covered within the program you teach?

Airlines and their booking systems, world geography, travel agencies, tour operators, trains, cruises, accommodation, and sales.

What are some advantages of teaching courses online?

Other than the set times where we meet on a regular basis, students learn at their own pace and have the flexibility to study when they are at their best (be it mornings, afternoons or evenings). They learn to become more self-disciplined and autonomous, preparing them for the working world.

What is your outlook on the future of this industry after COVID-19?

Although there have been many obstacles in the past, the tourism/hospitality industry has always rebounded. People love to travel and explore and that will never change. Domestic tourism will bounce back quicker than international tourism due to restrictions from various countries and the quarantine regulations. Personally, I have already booked a few trips within the province and am looking forward to book my first international trip once the restrictions are lifted.

What are some career opportunities for students after graduation?

There are endless opportunities, some examples are with airlines, accommodations, travel agencies, tour companies, or cruises, whether it is in customer service, sales, operations, etc.

What are some of your graduates doing now?

Some work for the travel agencies, airlines, tour guiding companies, hotels, train companies, or car rental agencies.

Anything else you’d like to add?

I cannot think of any other industry that offers a fun, exciting and interesting career meeting people from all over the world!

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